I've lifted the line from Linda Ronstadt's "Poor, Poor Pitiful Me." Have been having a bitch of a week, on top of which I've come down with that cold "everyone's" been passing around. Yesterday, I absolutely had to get down to Home Depot [a mega store for hardware] for a few items. I must have looked like the Dawn of the Living Dead as I schlepped through the parking lot. I smiled a tad at a male employee a bit older than me as our paths crossed. Rather than just return the smile and say "hello" or "welcome" [not unusual in the US] he said "Hello dear, nice to see you!" [the "dear" was above and beyond the call of duty] and gave me a big smile. I'd felt the pits all day, but that little bit of kindness went a long way on an otherwise crummy day. Now that's what I call "customer service."
(Sorry, meant to post this last night, but I fell asleep in the armchair! I zoned out trying to come up with a suitable pic. Still fighting this stupid cold, and I've still got to go downtown today. Ugh.)
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